Symantec updates Norton 2013 range to v20.4

NIS IconSymantec has updated its suite of Windows security products with the release of Norton Antivirus 2013 v20.4, Norton Internet Security 2013 v20.4 and Norton 360 2013 v20.4.

Version 20.4 is primarily a bug-fix release, with some notable fixes, but also tweaks the user interface.

One visible change for users who also have Malwarebytes Anti-Malware Free installed as additional protection is a fix that prevents Norton from blocking or flagging up MBAM as incompatible.

The latest update also resolves an issue where the Safe Web annotations for checking search results for safety and privacy were not appearing in the US version of Also corrected is an issue whereby Intrusion Prevention was incorrectly flagged as switched off when Norton AntiSpam was being opened from Microsoft Outlook.

English users will find a new widget – Backup – has been added to the main product page, while the Norton Safe Web widget has been removed, although it continues to function and appear within all compatible web browsers. The Backup widget refers to Symantec’s cloud backup, sync and sharing solution, currently called Norton Zone.

Two other fixes include making buttons in high-contrast mode more visible and ensuring the Scan Items tab scroll bar always appears.

You can find the complete release note in Norton Community Forum: Product Update – 20.4 of Norton Internet Security and Norton Antivirus

Symantec releases Norton 2013 security suites


BetaNews: Symantec has released brand new versions of its Norton security packages for Windows, Norton Anti-Virus 2013, Norton Internet Security 2013 and Norton 360 2013. It’s the first time all three packages have been updated simultaneously, while the branding has also been amended to remove all references to a date, simply naming each Norton Anti-Virus, Norton Internet Security and Norton 360, respectively.

The 2013 versions come with what Symantec describes as “five layers of patented protection”, which include stronger social networking and anti-scam protection. There’s also full, certified support for Windows 8 and the promise of better performance on multi-core CPUs.

Symantec has focused its efforts on two related areas of protection for the 2013 releases, providing stronger protection for those using social networking sites. One in ten social network users has, according to the current annual Norton CyberCrime Report, fallen prey to fake links or scams, and so a new Scam Insight tool provides warnings against potentially risky websites along with an improved Norton Safe Web for Facebook app, providing users with the ability to quickly scan their timeline for potential scams and fake links.

Other improvements to existing protection include more rapid updates for the Insight file reputation database, which now also tracks IP addresses to help determine where threats are originating from.

Norton’s 2013 product are also fully certified with Windows 8. This includes integration with Windows 8’s Early Launch of Anti-Malware (ELAM) technology that permits security software to be up and running much earlier in the boot process than was the case with Windows 7, and which helps nullify certain rootkits. Also implemented is a new memory heap manager for helping to block and minimize the dangers from memory exploits.

The user interface has also been tweaked to be more Windows 8-friendly, with touch support and tile-based buttons. Staying up to date has been made simpler too, with all product updates now delivered automatically, and reboots eliminated from the install and update process.

The 2013 product line comes with a Network Cost Awareness feature – choose Settings > Network Security Settings > Network Cost Awareness  and click Configure – that allows specific network connections to be set to Economy, to prevent unnecessary updates from being downloaded on bandwidth-limited connections such as 3G.

Finally, all three Norton 2013 products are engineered to take advantage of newer multi-core processors and inbuilt technologies in Windows 8 to deliver faster startup and shutdown times over its immediate predecessor. Sadly, boot times remain a little long in Windows 7, although the apps overall effect on system performance is light. Other performance tweaks include better support for digital media, plus reduced power consumption to help extend battery life.

Norton AntiVirus 2013 FINAL, Norton Internet Security 2013 FINAL and Norton 360 2013 are all available now as a free 30-day trial downloads for PCs running Windows XP SP2 or later. Prices start from $49.99 for a single-user, 12-month license of Norton AntiVirus 2013 FINAL, with three-user licenses for Norton Internet Security 2013 and Norton 360 2013 costing $79.99 and $89.99 respectively.

Microsoft tempts antitrust lawyers with expanded antivirus offering

Ed Bott’s Microsoft Report posted something interesting in ZDNet:

You want a good, solid, free antivirus program? Microsoft Security Essentials fills the bill nicely. Unfortunately, even though it was officially released more than a year ago, it’s still one of the best-kept secrets in personal computing. Its installed base of 30 million users worldwide might sound big in raw numbers, but it’s a drop in the bucket compared to the billion-plus Windows PCs in use.

All that’s about to change, as Microsoft has now begun delivering Microsoft Security Essentials via Microsoft Update to customers in the United States (a pilot program in the UK started earlier this year). If Windows detects that you’re currently running without up-to-date antivirus protection, this is what you’ll see in the Optional Updates section [see update following figure below]:


A few clarifying notes on the above description. Two caveats are worth noting that affect whether this Optional update is offered. First, the Action Center in Windows (Vista or 7) has to detect that no antivirus solution is currently available. That will certainly be true on a clean installation of Windows from retail media (OEM installations often include trial versions of security software), and it might also be true in the unlikely case you are using an antivirus program that doesn’t communicate its status to Windows. If you have security software installed but have out-of-date definitions, it’s up to that security software to prompt you to update. In addition, the Microsoft Security Essentials Optional update is only available on PCs that are running what Microsoft calls Genuine Windows. Properly activated systems or those that are still within the initial grace period after installation meet this criterion and should see this update if Windows can’t detect an installed antivirus program. A copy of Windows that has not been properly activated after the grace period (including pirated copies of Windows that fail activation) will not be offered the MSE update.

Although this development might seem like a logical one for Microsoft, it’s actually a big step—and a potentially risky one. Security software vendors have their antitrust lawyers on speed dial in anticipation of the day when Microsoft begins bundling antimalware protection directly into Windows. As a result, this long-overdue development is moving at glacially slow speeds.

Earlier this year, on the 10th anniversary of Microsoft’s landmark antitrust defeat, I noted:

Microsoft Security Essentials is available to any Windows PC as a free download, but it’s still not available as part of Windows itself. The Windows 7 Action Center will warn you if you don’t have antivirus software installed, but clicking the Find a Program Online button takes you to this page, where Microsoft’s free offering is one of 23 options, most of which are paid products.


In this case, I think the mere threat of an antitrust complaint from a big opponent like Symantec or McAfee has been enough to make Microsoft shy away from doing what is clearly in its customers’ best interests.

So Microsoft moves slowly, deliberately, one step at a time. Previously, you had to seek out and download this free (and very effective) software on your own. Now it shows up under Optional Updates, if you know where to look. And Microsoft has upped the stakes by altering the license terms so that small businesses can install up to 10 copies of the software free of charge,

The logical next step, of course, is for Microsoft to classify this update as Important, where it will be offered as an automatic update on unprotected PCs (similar to the way the Malicious Software Removal Tool is delivered monthly). At some point, it can and should be fully integrated into the operating system itself.

As the screenshot above makes clear, this update was released roughly two weeks ago, on October 19, but it’s only now beginning to appear on update screens across the United States. (Lee Mathews at Download Squad spotted this update in the wild last week. It wasn’t available on my system then or even earlier today, when I checked for updates manually. Ironically, I was in Redmond at the time, meeting with the Microsoft Security Essentials team and discussing this very issue. It appeared on my system for the first time just a few minutes ago.)

I’m willing to bet that lawyers for the big security software vendors are looking at this development very carefully. Will they actually threaten legal action? Stay tuned.

I asked Symantec and McAfee for any comment on this new decision by Microsoft. A Symantec spokesperson provided the following statement:

It’s clear that today’s threat landscape requires more comprehensive protection than what Microsoft Security Essentials offers. From a security perspective, this Microsoft tool offers reduced defenses at a critical point in the battle against cybercrime. Unique malware and social engineering tricks fly under the radar of traditional signature-based technology alone – which is what is employed by free security tools such as Microsoft’s.

Norton Internet Security and Norton 360 offer protection that is proactive, real-time and proven. Our Norton Insight technology automatically identifies new spyware, viruses and worms without relying on signatures alone and prevents threats from being installed on the system in the first place. In recent testing conducted by, Norton 2011 led a pack of 12 competitive security offerings in both detection and remediation while Microsoft Security Essentials came in second to last. In addition, based on top results across a combination of protection and repair tests, AV-Comparatives awarded Symantec the “Best Product of 2009.”

A McAfee spokesperson sends the following comment:

McAfee wants consumers to be safe online. Options that provide an elementary level of security are free products including Microsoft Security Essentials, however these mostly rely on traditional protection mechanisms.  McAfee products offer not only more features but most importantly, McAfee products offer real-time protection using cloud-based Global Threat Intelligence to combat even the most sophisticated threats thus ensuring complete protection and peace of mind. Availability of free options on the market has not had any impact on McAfee’s Consumer business as evidenced by years of growth and all time record revenue in Q3 2010.

I will have a more detailed look at the current state of security software in a follow-up post.

Main Article on ZDNet